Refund Policy

1. General Refund Policy

At TheLawGPT, we are committed to providing a quality service. This refund policy outlines the conditions under which you can obtain a refund for your subscription.

In accordance with our Terms of Use, no refunds will be granted for partial months of service or unused features, except in the cases described below.

2. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all new paid subscriptions. If you are not satisfied within 7 days of your initial subscription date, contact us and we will issue a full refund — no questions asked.

3. Downgrading Subscription

If you downgrade to a lower subscription plan, you will not receive a refund for the unused portion of your current billing period. Your downgraded plan will take effect at the start of your next billing period.

4. Cancellation of Subscription

You can cancel your subscription at any time directly from your account settings, or by emailing [email protected]. When you cancel:

• Your subscription remains active until the end of the current billing period.
• You will not be charged for the following period.
• No refund will be issued for the remaining period, unless you are within your 7-day money-back guarantee window as described in Section 2.

5. Exceptions and Special Cases

Major Technical Issues

In the event of a significant service malfunction that prevents normal use for an extended period, we will work with you to provide a fair remedy. Depending on the nature and duration of the issue, this may include:

• A free extension of your subscription period
• A pro-rata refund for the affected period

Termination for Abuse

If your account is terminated due to a violation of our Terms of Use or abusive use of the service, no refund will be granted.

6. Refund Request Procedure

To request a refund:

1. Email [email protected] with the subject "Refund Request"
2. Include your account email address and subscription start date
3. Briefly describe your reason (optional for the 7-day guarantee)

We will process your request within 5 business days. Approved refunds are returned within 14 days to the original payment method via Dodo Payments, our payment processor.

7. Free Plan

The free plan does not involve any payment and is not subject to this refund policy.